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TERMS & CONDITIONS

(Nom de la boutique)
Last updated: (Date)

1. About Us

This website is operated by (Nom de la boutique), a business registered in France.

Business information:

  • Business name: (Nom lĂ©gal)
  • Legal form: (Micro-entreprise / SAS / etc.)
  • Registered address: (Adresse complète)
  • Registration number (SIRET):
  • VAT number (if applicable):
  • Contact email: (Email professionnel)

By using this website and placing an order, you agree to these Terms & Conditions.

2. Products

We sell worldwide:

  • Printed educational games
  • Printed organizers
  • Downloadable digital educational files
  • Personalized children’s clothing

We strive to ensure all product descriptions and images are accurate. However, slight variations in color or print may occur due to screen settings or production processes.

3. Pricing

All prices are displayed in (Currency).

Prices include VAT where applicable.

Shipping costs are calculated at checkout.

For international orders, customers are responsible for any customs duties, taxes, or import fees required by their country.

We reserve the right to modify prices at any time. The price charged is the one displayed at checkout.

4. Orders

An order is confirmed once payment has been successfully processed.

We reserve the right to refuse or cancel any order in case of:

  • Payment issues
  • Suspected fraud
  • Product unavailability

Customers will be notified and refunded if applicable.

5. Payment

We accept secure payments via:

  • Credit/Debit Card
  • PayPal
  • Other secure payment providers available at checkout

All payments are processed through encrypted and secure systems.

6. Digital Products

Digital products are delivered electronically after payment confirmation.

By purchasing a digital product, you agree that:

  • Delivery begins immediately
  • You waive your right of withdrawal once the download starts

Digital files are for personal use only.
Resale, redistribution, sharing, or commercial use is strictly prohibited.

7. Personalized Products

Personalized items are made according to customer specifications.

Due to their custom nature, personalized products are non-refundable unless defective.

Customers are responsible for verifying:

  • Spelling
  • Size
  • Customization details

before confirming the order.

8. Shipping & Delivery

We ship worldwide.

Delivery times are estimates and may vary depending on destination and customs procedures.

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs clearance
  • Force majeure

Risk transfers to the customer upon delivery.

9. Returns & Refunds

Physical Products (Non-personalized)

EU customers may request a return within 14 days of receiving the order.

Items must be:

  • Unused
  • In original condition
  • In original packaging

Return shipping costs are the responsibility of the customer unless the item is defective.

Digital Products

Due to the nature of digital content, all digital sales are final and non-refundable once downloaded.

Personalized Products

Custom-made items cannot be returned or refunded unless defective.

10. Intellectual Property

All designs, educational materials, digital files, texts, graphics, and logos are the exclusive property of (Nom de la boutique).

Any reproduction, resale, or commercial use without written permission is strictly prohibited.

11. Liability

We shall not be liable for indirect damages resulting from product use.

Children’s products must be used under adult supervision.

12. Data Protection

Personal data is collected only for order processing and customer service.

We comply with:

  • French law
  • EU General Data Protection Regulation (GDPR)

Customers may request access, correction, or deletion of their data by contacting us.

13. Governing Law

These Terms & Conditions are governed by French law.

In case of dispute, an amicable solution will be sought before any legal action.

French courts shall have jurisdiction where applicable.